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Privacy Policy

At TriWise, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data. By using our website (https://triwise.coach) and our services, you agree to this policy.

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1. What Information We Collect
When you use our website or request a personalized training plan, we may collect the following types of information:

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a) Personal Information You Provide

  • Name, email address, and age

  • Triathlon experience and fitness data

  • Race goals, preferences, and availability

  • Any additional notes you choose to share

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b) Payment Information
If you purchase a training plan, your payment details are securely processed by third-party providers (e.g., Stripe or Wix Payments). We do not store or have access to your credit card information.

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c) Usage Data
We may automatically collect information about your interaction with our site, such as:

  • Device type and browser

  • Pages visited and time spent

  • Referring website

  • IP address (for security and analytics)

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This is collected via tools like Google Analytics or Wix Analytics.

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2. How We Use Your Information

  • We use your information to:

  • Create and deliver personalized training plans

  • Respond to your questions or support requests

  • Process payments and send order confirmations

  • Improve our website, services, and content

  • Send occasional updates (you can opt out anytime)

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3. How We Share Your Information

  • We do not sell, rent, or trade your personal information.

  • We may share your data only in these situations:

  • With trusted service providers (e.g., Wix, email platforms, analytics tools) to operate the site

  • To comply with legal obligations or defend our rights

  • If you give us explicit permission (e.g., a testimonial)

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4. Your Choices and Rights
You can:

  • Request access to your personal data

  • Ask us to correct or delete your data

  • Opt out of email communications at any time

  • Contact us about how your data is used

  • Just email us at [your contact email] with your request.

 

5. Data Security
We use industry-standard tools and practices to keep your information secure. However, no system is 100% secure — so we encourage you to use strong passwords and stay cautious online.

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6. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

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7. Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify users by posting an update on our website or contacting you directly.

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8. Contact Us
Have questions about this policy or your data?
Email: coach@triwise.coach
Website: https://triwise.coach

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