Terms & Conditions
Welcome to TriWise (https://triwise.coach). These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or purchasing from TriWise, you agree to be bound by these Terms. Please read them carefully.
1. Overview
TriWise offers personalized triathlon training plans designed using AI-guided systems and human coaching expertise. Our services include training plan creation, coaching input, and delivery of structured programs based on the information you provide.
2. Eligibility
You must be at least 18 years old to purchase a training plan from TriWise. By using our services, you confirm that:
You are physically capable of participating in endurance sport training.
You have no medical conditions that would prevent you from following an exercise plan.
You understand that TriWise does not provide medical advice.
3. Health Disclaimer
All training plans are designed for general fitness and endurance purposes. You should consult a doctor or healthcare provider before beginning any new exercise program, especially if you have any pre-existing health conditions, injuries, or concerns.
TriWise and its team are not liable for injuries, health complications, or losses that may result from following a training plan.
4. Use of Information
The accuracy of your training plan depends on the information you provide. By submitting your athlete questionnaire, you agree that:
All information is truthful and accurate to the best of your knowledge.
You accept responsibility for following a training program based on your provided inputs.
5. Plan Delivery
Training plans are delivered via email within 3–5 business days after payment and form submission (varies by tier).
Higher-tier plans include revisions and/or coaching interaction as outlined on the pricing page.
You are responsible for checking your email and ensuring receipt of your plan.
6. Refund Policy
Because training plans are personalized and delivered digitally, all sales are final.
However, if you believe there was an error or the plan does not reflect your submitted information, please contact us at [your email] and we will do our best to resolve the issue.
7. Intellectual Property
All content on this site — including training plans, logos, branding, and written material — is the intellectual property of TriWise and may not be copied, shared, distributed, or resold without permission.
8. Limitation of Liability
TriWise, its founders, coaches, and affiliates are not liable for:
Any injury, loss, or damage arising from use of a training plan
Missed race goals, training setbacks, or perceived lack of performance
Interruptions in service due to third-party tools (e.g., Wix, Stripe, email delivery)
All services are provided “as is” without guarantees or warranties, expressed or implied.
9. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the site after changes are posted constitutes your acceptance of the new Terms.
10. Contact
If you have questions about these Terms, or need support with your plan, please contact us:
📧 Email: coach@triwise.coach
🌐 Website: https://triwise.coach